There are no refunds at any time for any package we offer. Once your account is created, the credits are applied and cannot be reversed. If you have never tried CloudFLIX , we suggest starting with a 10 day trial.
We recommended an internet connection speed of at least 15 mbps on the streaming device.
For 4K UHD streams, we recommended at least 35 mbps. Android boxes require a minimum of android 5.0 and 1Gb of ram for smooth playback. For best results, we recommend Android 6.0 or 7.0 android boxes with 2Gb of ram.
Your CloudFLIX account details will be e-mailed to you within 24 hours. Please allow up to 24 hours before contacting support. Please check junk mail if account information is not received within 24hrs or contact support.
CloudFLIX provides the best support in the industry. Support is provided for the duration of your subscription! Support is limited to our streaming services only. We do support third party hardware. Check out our tutorial on how to configure your device.
We provide over 2000+ high quality streams for many countries. Although very uncommon, sometimes live TV streams stop working. CloudFLIX reserves the right to remove any streams or replace broken streams to keep the service stable and reliable. Most streaming issues are fixed within hours of being notified. There are no specific stream guarantees or performance guarantees as performance may vary based on setup.
For anti-fraud purposes, we collect Phone numbers for verification purposes. By signing this terms of service agreement, you agree to verifying your account via text (SMS) Message.
