Articles

After I purchase my subscription, what happens next?

As soon you place an order automatically you receive an email confirming your order. Within 1- 24...
Does the service ever go down?

we have a rating of 99% up time, however like any other service sometimes we need to update, back...
How long is your Subscription?

Our  subscription is on a monthly service. No contract. Cancel anytime. You can order your...
Several providers are not working/blank screen, why?

We can not promise all channels are working properly due to your Internet speed and other tech...
What devices is your service compatible with?

We are compatible with:Mag Boxes (250, 254, etc)Dreamlink (T1, T1+, etc), Andriod Devices,...
What is the required internet speed?

A minimum of 25 mbps is recommended, however people with 10 mbps even 5 mbps have reported no...
Why are my channels not working?

guaranteed you 99.9% availability/uptime over the course of a year. We strive to provide you a...
Wi-Fi or Ethernet?

We always recommend that you connect your device to Ethernet over Wi-Fi but it will work on both.
Will my subscription be blocked/suspended?

We monitor every account and if we think it is being misused we will suspend it. If you cancel...
Term and Conditions

There are no refunds at any time for any package we offer. Once your account is created, the...